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Apple iOS 7.1 Update Issue

We are recommending that all users with an iPad, iPhone or iPod do not update to IOS 7.1 at this time. There is a known issue with IOS 7.1 that is considerably effecting VPN connectivitiy and performance. This goes for all VPN providers, not just us. The issue is currently being discussed on Apple’s support forums here:

Our advice to not upgrade to IOS 7.1 is based only this current VPN issue and we take no responsibility for any security issues that may arise from not updating.

23rd September 2014


It seems this issue has now been addressed in IOS 8 so if you have not already done so check for the latest update on your IOS device by going to Settings > General > Software Update

After updating to IOS 8 users are reporting their VPN performance has returned to normal.