Connection Issues [SOLVED]
Original Issue identified We are aware of connection issues at the present time and we are working on resolving them. We have…
iPlayer & ITV hub intermittent issues [PARTIALLY SOLVED]
See latest update below We are currently aware of an intermittent issue with both iPlayer & ITV hub. We are working on…
ITV hub intermittent issue
We are currently aware of an intermittent issue with ITV hub (for some content an error message is being displayed). We are…
Website & Conneciton Downtime
10:32 GMT Unfortunately we suffered a server error on the bank holiday Monday (yesterday, 03/05/21) that effected both the website and some…
McAfee – False Positive Issue [SOLVED]
Update: 16:45 GMT We believe the issue resulting in a false positive for users with McAfee installed on Windows PC’s has now…
Connection Issue [SOLVED]
Update: 20:35 GMT We believe the connection issue has now been resolved and all PPTP & L2TP connections are all now working…
Missing Configuration Files for the Mac App [SOLVED]
We are aware of a current issue with the configuration files not being bundled into the Mac app installer correctly. We are…
Windows Conneciton Issues [SOLVED]
Update: This issue has been resolved. If you still have a problem with your version of the software please update to version…
My Account Login Issue [SOLVED]
We are aware of an issue thats preventing login to the My Account area at present and we are working on a…
My Account Login Issue [SOLVED]
We are aware of an issue with the My Account login area thats preventing login at the present time. We are working…
