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Problem with your subscription email bug

Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding…

MAC OSX Yosemite (10.10) Connection Issue

All users that have updated to OSX Yosemite (10.10) or above and have our old Mac app installed (prior to 13/11/14) will need to…

Apple iOS 8 Connection Issue

Users that have updated to IOS 8 have reported that they can no longer connect afterwards.  Uninstalling the profile and reinstalling it…

Apple iOS 7.1 Update Issue

We are recommending that all users with an iPad, iPhone or iPod do not update to IOS 7.1 at this time. There…