Service Connectivity Issue
UPDATE: This issue has now been resolved. We are aware of an issue effecting connections right now and we are working on…
iPad/iPhone OpenVPN Connect v 1.2.6 Issue
If you are using the OpenVPN Connect app (v 1.2.6) on your iPad/iPhone and keep getting disconnected you will need to update…
PPTP Connection Removed in IOS 10 & MAC OSX 10.12 (Sierra)
This announcement is for users of iPad/iPhones already running on, or updating to IOS 10 and Mac users updating, or already running…
Windows Software Issue [SOLVED]
We are aware that there is currently an issue with the Windows application and we are working hard on an update to…
Windows 10 Connection Issue [SOLVED]
We are aware of a current issue with the latest Windows 10 update stopping some users from being able to connect. We…
Problem with your subscription email bug
Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding…
MAC OSX Yosemite (10.10) Connection Issue
All users that have updated to OSX Yosemite (10.10) or above and have our old Mac app installed (prior to 13/11/14) will need to…
Apple iOS 8 Connection Issue
Users that have updated to IOS 8 have reported that they can no longer connect afterwards. Uninstalling the profile and reinstalling it…
Apple iOS 7.1 Update Issue
We are recommending that all users with an iPad, iPhone or iPod do not update to IOS 7.1 at this time. There…
