Windows Software Issue [SOLVED]
11th May 2016
We are aware that there is currently an issue with the Windows application and we are working hard on an update to…
Windows 10 Connection Issue [SOLVED]
19th December 2015
We are aware of a current issue with the latest Windows 10 update stopping some users from being able to connect. We…
Problem with your subscription email bug
15th April 2015
Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding…
MAC OSX Yosemite (10.10) Connection Issue
18th October 2014
All users that have updated to OSX Yosemite (10.10) or above and have our old Mac app installed (prior to 13/11/14) will need to…
Apple iOS 8 Connection Issue
20th September 2014
Users that have updated to IOS 8 have reported that they can no longer connect afterwards. Uninstalling the profile and reinstalling it…
Apple iOS 7.1 Update Issue
6th June 2014
We are recommending that all users with an iPad, iPhone or iPod do not update to IOS 7.1 at this time. There…
