Connection Issues [SOLVED]
Update: Mon 11th Oct 11:21 GMT We believe all connection issues have now been resolved. Please disconnect and reconnect to try again…. MORE »
Connection Issues [SOLVED]
Original Issue identified We are aware of connection issues at the present time and we are working on resolving them. We have… MORE »
iPlayer & ITV hub intermittent issues [PARTIALLY SOLVED]
See latest update below We are currently aware of an intermittent issue with both iPlayer & ITV hub. We are working on… MORE »
ITV hub intermittent issue
We are currently aware of an intermittent issue with ITV hub (for some content an error message is being displayed). We are… MORE »
Website & Conneciton Downtime
10:32 GMT Unfortunately we suffered a server error on the bank holiday Monday (yesterday, 03/05/21) that effected both the website and some… MORE »
McAfee – False Positive Issue [SOLVED]
Update: 16:45 GMT We believe the issue resulting in a false positive for users with McAfee installed on Windows PC’s has now… MORE »
Roku
To use an Roku device you will need to use a VPN router. This would give you a ‘UK WiFi’ conneciton as… MORE »
Xbox 360 / One / Series X/S
To use an Xbox 360, One, Series X or Series S you will need to use a VPN router. This would give… MORE »
PS3 / PS4 / PS5
To use a PS3, PS4 or PS5 you will need to use a VPN router. This would give you a ‘UK WiFi’… MORE »
Amazon Fire TV
1. Depending on the version of Firestick/cube use Find or Search (magnifying glass icon to the top left of the main menu)… MORE »
