Connectivity issues
Update normal service restored at 23:45 UK Time If you are still experiencing any connectivity issues, please contact support in the normal…
Conneciton Issue [SOLVED]
14/01/18 10:50GMT UPDATE: This issue has now been resolved. We are aware of an issue effecting connections right now and we are…
Service Connectivity Issue
UPDATE: This issue has now been resolved. We are aware of an issue effecting connections right now and we are working on…
TP-Link
1. Using a device with a web browser connect to your TP-Link router’s WiFi connection. 2. In your browser address bar type: 192.168.1.1 or http://tplinkwifi.net. 3. Login…
iPad/iPhone OpenVPN Connect v 1.2.6 Issue
If you are using the OpenVPN Connect app (v 1.2.6) on your iPad/iPhone and keep getting disconnected you will need to update…
OSX 10.7 – 10.15 +
1. Please watch the short video setup guide showing you how to install and use the App below: 2. When it’s ready click…
PPTP Connection Removed in IOS 10 & MAC OSX 10.12 (Sierra)
This announcement is for users of iPad/iPhones already running on, or updating to IOS 10 and Mac users updating, or already running…
Windows Software Issue [SOLVED]
We are aware that there is currently an issue with the Windows application and we are working hard on an update to…
Windows 10 Connection Issue [SOLVED]
We are aware of a current issue with the latest Windows 10 update stopping some users from being able to connect. We…
Problem with your subscription email bug
Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding…
