Conneciton Issue [SOLVED]
14/01/18 10:50GMT UPDATE: This issue has now been resolved. We are aware of an issue effecting connections right now and we are…
Service Connectivity Issue
UPDATE: This issue has now been resolved. We are aware of an issue effecting connections right now and we are working on…
TP-Link
1. Using a device with a web browser connect to your TP-Link router’s WiFi connection. 2. In your browser address bar type: 192.168.1.1 or http://tplinkwifi.net. 3. Login…
iPad/iPhone OpenVPN Connect v 1.2.6 Issue
If you are using the OpenVPN Connect app (v 1.2.6) on your iPad/iPhone and keep getting disconnected you will need to update…
OSX 10.7 – 10.15 +
1. Please watch the short video setup guide showing you how to install and use the App below: 2. When it’s ready click…
PPTP Connection Removed in IOS 10 & MAC OSX 10.12 (Sierra)
This announcement is for users of iPad/iPhones already running on, or updating to IOS 10 and Mac users updating, or already running…
Windows Software Issue [SOLVED]
We are aware that there is currently an issue with the Windows application and we are working hard on an update to…
Windows 10 Connection Issue [SOLVED]
We are aware of a current issue with the latest Windows 10 update stopping some users from being able to connect. We…
Problem with your subscription email bug
Yesterday afternoon at approximately 13:30 – 14:00 GMT we experienced a system bug that led to some users being incorrectly emailed regarding…
OSX 10.6 or Earlier
1. Go to the Apple menu and choose System Preferences… 2. In System Preferences, under Internet & Wireless click Network. 3. Click the small + icon in the bottom…
